BOOKING POLICIES

Due to limited time and space no extra guests should be brought to your appointment.

You are allowed 72 hours after your appointment start time to have any complmentary repairs done if your style is coming undone for any reason. 

This does not apply to color, size, parting, or length changes. 

After this window a touch up can be booked for any maintenance. Maintenance does not apply to services from other stylists. 

Shampoo services are not available for travel appointments.

Appointment/Services

POLICY #1

Booking online

There is a nonrefundable booking fee of:

$60 for protective styles 

50% of service for; travel, squeeze-in's and human hair services via zelle: carlisa@themissinglink-salon.com

This payment is due at the time you book online

or within an hour of booking for 50% booking fee services. (travel, squeeze-in's, upgraded hair add on services)

There is NO booking fee to book a natural hair appointment.

After booking please check your confirmation email for parking and address information.

If you need to reschedule for any reason it must be within 10 days of your original appointment,

If you book for more than 10 days from your original appointment,

you will have to submit a new booking fee and the other fee will not go towards the new appointment date.

If notified about a cancellation or reschedule with less than 48 hours notice your card on file will be charged 50% of the service price. 

No call, no show appointments will be charged 100% of the service price with the card on file and will be banned from booking any other appointments.

If any payments are disputed by a client after services have been rendered, the client will be banned from booking with

TML in the future. 

POLICY #2

Late fee's and payment for services

Your booking fee goes towards your service total. 

I accept and prefer CASH payment, if you prefer to pay electronically via zelle payment there is a $3 card fee.

Credit cards and pre-paid cards are not accepted. 

There is a $25 late fee if you are 15 minutes late, if you are between 16-20 minutes late there is a $50 late fee. If you are more than 20 minutes late your appointment will be rescheduled at my earliest availability and late fees will transfer to the rescheduled appointment. 

 

POLICY #3

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