©2019 by The Missing Link LLC 

BOOKING POLICIES

POLICY #1

Booking online

There is a nonrefundable booking fee of:

$50 for protective styles 

50% of service for; travel, squeeze-in's and human hair services

This payment is due within an hour of booking via

zelle: carlisa@themissinglink-salon.com 

cash app: $Protectedbylisahh.

There is NO booking fee to book a natural hair appointment.

After booking please check your confirmation email for parking and address information.

If you need to reschedule for any reason it must be during the same month of your original appointment,

Otherwise a new appointment is needed. 

If notified about a cancellation with less than 72 hours notice the next appointment booking will require a 50% booking fee to save your time. 

POLICY #2

Payment for booking and services

Your booking fee goes towards your service total. 

The remaining amount of the service cost is due in CASH ONLY at your appointment. Please bring your exact amount unless you wish to tip :)

If you forget to bring cash, no biggie! 

You can submit it via ZELLE and there is a $15 fee for payments submitted this way. 

There is a $25 late fee if you are 15 minutes late, if you are between 16-30 minutes late there is a $50 late fee. 

If you are 31 minutes late, the appointment will be rescheduled (within the same month only, if availability allows) and late fees will be applied to the next appointment. 

 

POLICY #3

Appointment/Services

Due to limited time and space no extra guests should be brought to your appointment.

If you wish to bring food please make sure to pick up after yourself :)

You are allowed 72 hours after your appointment start time to have any complmentary repairs done if your style is coming undone for any reason. 

This does not apply to color, size, parting, or length changes. 

After this window a touch up can be booked for any maintenance. Maintenance does not apply to services from other stylists.