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FREQUENTLY ASKED QUESTIONS

I am confident that any question you could think of can be answered here!

If not email me! (Select the envelope below)

 

FREQUENTLY ASKED QUESTIONS

DO YOU HAVE ANY OTHER TIMES THAN WHAT I SEE ONLINE? 

Unfortunately, because my clients book in advance, I usually do not have last minute openings. If you do not see a time you would like to book, select the squeeze in button below.

WHAT IS THE DIFFERENCE BETWEEN;
FAUX LOCS, GODDESS LOCS, LISAHH LOCS, AND BOHO FAUX/GODDESS LOCS?

DO YOU OFFER SHOULDER LENGTH LOC OPTIONS OR STYLES FOR CUT SIDES?

 

I do offer shoulder length and multi-cut side services for my protective style and natural services. Due to the service time requiring the same amount of time the price is the same. 

ARE LOCS/BRAIDS HEAVY OR TIGHT?

Faux locs & Boho Faux locs: temporary locs that resemble natural locs. Lisahh locs are thicker in width but are the same service. Boho means messy and non-conventional style.

 

Goddess locs & Boho Goddess locs: temporary locs that are the same as faux locs but have curls on the ends. 

Sometimes with a lot of manipulation faux/lisahh/goddess/boho locs can slip or unwrap. To help with this issue its important that the aftercare steps are followed. It is suggested at 4 weeks to have a perimeter touch up for services with synthetic hair.

 

DO ANY OF THE PROTECTIVE STYLES UNWRAP OR COME UNDONE?

What is the youngest age you provide services for?

The youngest age for any protective style  service is 18, the youngest age for natural services is 13. 

HOW LONG DOES MY STYLE TAKE TO INSTALL AND HOW LONG WILL IT LAST?

 

All install timing is listed under the style you are booking but the duration of the service can vary by many factors (length & density of the clients real hair, add on's etc.) 
The longest time to keep in any protective style is 6-8 weeks with maintenance at 4-6 weeks. 
Natural styles will vary in length of time for wear. 

DO YOU PROVIDE HAIR OR OFFER SHAMPOO SERVICES?

All services provided include a shampoo, express condition and for protective styles synthetic hair is also included. 
If you wish to have the synthetic/human blend or human blend hair please add this on to your appointment. 
The only color choice you can select for these add on types are;
1B, 2,4,27,30 

HOW CAN I BOOK A COLOR SERVICE? 

ARE BOOKING FEE'S OR ANY OTHER FORM OF PAYMENT REFUNDABLE?

All payments to The Missing Link for services are non-refundable.

WHAT CAN I DO IF I NEED TO RESCHEDULE or CANCEL?

If you need to reschedule or cancel for any reason with MORE than 48 hours notice prior to your appointment you can do so via your confirmation email, with no charge.
If you are rescheduling your appointment you can reschedule up to 10 days from your original appointment. For protective styles there is only one reschedule per booking fee. After one reschedule if you need to reschedule again there is a new booking fee required. 
For canceling your appointment with LESS than 48 hour notice your card on file will be charged 50% of your service price. For no call, no show appointments the full balance of the appointment will be charged to your card on file.  

Loc installs are sectioned to fit into a ponytail or bun without a lot of tension around your hairline & crown areas.

Sections and tension used for protective style services are done with length retention of your hair in mind..

WHAT IS THE DIFFERENCE BETWEEN FLEXI RODS & PERM RODS?

Flexi rods give a larger curl (curl wand coil) and are a bit more of a loose curl diameter. Perm rod curls are a tighter curl diameter (corkscrew coil) that lasts a bit longer because of the tighter curl.

WHAT IS THE DIFFERENCE BETWEEN SYNTHETIC, SYNTHETIC/HUMAN AND HUMAN HAIR?

Synthetic Hair: More weight, can NOT be shampooed, can NOT transition into loc extensions, does not last longer than 6-8 weeks.
Synthetic/Human Blend: Less weight, CAN be cleansed while installed , can last 6-10 weeks with maintenance depending on upkeep.
Human blend CAN be cleansed while installed and can be transitioned into loc extensions, This hair type can stay installed for 8-10 weeks with maintenance. 

CAN I SHAMPOO MY HAIR WITH THIS PROTECTIVE STYLE IN?

Synthetic hair; No. If you have in locs you can come in for maintenance at your 4-6 week mark to have your scalp cleansed and newgrowth touched up.
Synthetic/Human Blend & Human Blend: Yes. You can use a MILD shampoo mixed with water in a applicator bottle and apply throughout your scalp (OGX  Coconut milk shampoo recommended) rinse with a applicator bottle that is water only, sit under hooded dryer for complete dry. Moisturize with leave-in moisturizer (Spray leave-in conditioner recommended) 
if you prefer to have me handle your scalp cleanse you can book a maintenance appointment. 
Tea Tree Oil can be used for itch relief  after applying your leave -in you can seal your moisture in with grapeseed oil.
it is not recommended to use a lot of product during your install, this can cause damage during your takedown that can result in hair loss. 
If you experience dandruff frequently I suggest following these steps at least once per week. If not, once every TWO weeks.
LESS IS BEST!

WHAT IS THE DIFFERENCE IN TEXTURES BETWEEN FAUX/GODDESS LOCS, BOHO FAUX/GODDESS LOCS, AND FREEDOM LOCS? 

Faux/Goddess locs are created with marley hair so they have a rough texture but soften over time.
These get flexible overtime but are slightly stiff the same day of your install. 
Boho Faux/Goddess Locs are created with a curly texture of hair and have more flexibility the same day of your install.
Freedom locs are a less messy version of Boho locs, they include human hair ends and can last 8-10 weeks with maintenance.

DO YOU ACCEPT CASH OR CARD?

For submitting your online booking fee this payment is accepted electronically via zelle or with square for online booking only. 
At your appointment all payments are accepted in CASH. 
if you forget or prefer to submit your payment at your appointment electronically there is a 3% processing fee and the payment will only be accepted via zelle. 
You are not allowed to leave to get money so please keep this in mind.

©2020 by The Missing Link LLC